Privacy Policy

1. Overview

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We take privacy seriously and are committed to ensuring that any personal information obtained during the course of photography or videography services is handled responsibly and securely.

2. What Personal Information We Collect

We may collect personal information such as:

• Your name, address, phone number, and email;

• Details relating to your booking, event, or shoot;

• Images, video, and audio recordings captured during our services;

• Model release forms or consent documentation;

• Payment and billing details (where applicable).

If you are featured in photographs or videos, that visual content itself may constitute personal information under Australian law.

3. How We Collect Information

We collect information directly from you when you:

• Inquire or make a booking via our website, phone, or social media;

• Complete consent, model release, or service agreement forms;

• Participate in photography or videography sessions;

• Provide feedback or testimonials.

In some cases, we may also collect information from public sources (e.g. social media pages) when relevant to your booking or content delivery.

4. Purpose of Collection

We collect and use your personal information for purposes including:

• Delivering photography and videography services;

• Managing bookings, communication, and payment;

• Editing, post-production, and delivery of media;

• Marketing and portfolio display (only with your consent);

• Compliance with legal and insurance obligations.

We will not use your personal information for any unrelated purpose without your consent.

5. Use of Images and Video

We respect your rights and control over your likeness.

• Private clients: Your images or videos will not be shared publicly without prior written consent.

• Commercial clients: Media captured for business purposes may be used in accordance with agreed project terms.

• Model or location releases: When required, we will request written consent for any use beyond the original purpose (e.g. marketing, website display, or social media).

You may withdraw consent at any time by contacting us in writing.

6. Storage and Security

We store data securely in digital format using password-protected systems, encrypted drives, and reputable cloud storage providers located in Australia or compliant with Australian privacy standards.

Raw and edited media files are retained only as long as necessary for operational or legal reasons, after which they are permanently deleted.

7. Disclosure of Personal Information

We may disclose personal information to:

• Editing contractors or assistants (bound by confidentiality);

• Printing labs, framing services, or delivery providers;

• Website hosting or data-storage providers;

• Legal or regulatory authorities if required by law.

We will not sell or rent your information to third parties.

8. Access and Correction

You may request access to or correction of your personal information at any time.
To do so, please contact us at Superchargedcreative@gmail.com.
We may verify your identity before fulfilling such requests.

9. Cookies and Website Data

Our website may use cookies and analytics tools to improve user experience and track general usage.
These do not personally identify you unless you voluntarily provide information (e.g. via contact forms).

10. Complaints

If you believe we have breached your privacy rights, please contact us directly.
We will investigate and respond promptly.

If you are unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC):
📞 1300 363 992
🌐 www.oaic.gov.au

11. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website or by request.

12. Contact Us

For any privacy-related questions or requests, please contact:
📧 Superchargedcreative@gmail.com